Privacy policy | Dirt-Free

Effective Date: 1st March 2025

Dirt-Free Scotland Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website (the "Site").

1. Information We Collect

We may collect and process the following data about you:

Personal Information: Name, email address, phone number, and any other details you provide through our contact forms or email inquiries.
Technical Information: IP address, browser type, operating system, and information about your visit, including pages viewed and time spent on the Site.
Cookies and Tracking Technologies: We use cookies to enhance user experience, analyze website traffic, and improve our services.

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries and provide requested services.
To improve our website, services, and customer support.
To send you updates, promotions, or relevant communications (only if you have opted in).
To ensure website security and detect fraudulent activities.

3. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

Your consent when you provide information through our contact forms.
Our legitimate interests in improving our services and responding to customer inquiries.
Compliance with legal obligations where applicable.

4. Data Sharing and Third Parties

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service providers that assist us in website hosting, IT support, or marketing.
Legal authorities if required by law or in response to legal processes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Under data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your personal data in certain circumstances.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: If we rely on consent, you can withdraw it at any time.

To exercise your rights, please contact us at [Insert Contact Email].

7. Data Security

We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies Policy

We use cookies to improve functionality and analyze website traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

10. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@dirt-free.co.uk
Phone: 0141 459 0704